Gaming is meant to be fun — not stressful. Crikeya believes every member deserves a healthy, mindful experience played within clear boundaries. We're here for you.
The 3 Pillars of Responsible Gaming
Responsible Gaming at Crikeya means an experience where you play consciously, within defined limits, and entirely of your own free will — not out of compulsion or impulse, but as a form of healthy entertainment.
We believe online gaming can be a legitimate and enjoyable activity when approached responsibly. Crikeya is more than just a gaming platform — we are committed to the overall well-being of every member. That's why we've built a range of tools and features into our platform to help you stay fully in control of your play.
Online gaming is growing rapidly in Bangladesh. In this environment, responsible play is essential for every player. Crikeya is here to help you protect yourself, your family, and your community.
We don't always realize when gaming is shifting from a habit into a problem. Keep an eye out for the signs below — if any appear, it's important to take action right away.
If you notice one or more of the signs above, don't panic. Reaching out for help is the bravest thing you can do. Use Crikeya's support team and the tools listed below.
Responsible gaming doesn't require any special skills — just a few simple habits. Drawing on Crikeya's experience, here are some practical tips to help you play smart.
Crikeya strictly does not serve anyone under 18. Age is verified at registration, and identity documents are mandatory during the KYC process. Any underage account discovered is closed immediately.
A message to parents — please stay alert to ensure your child or teenager is not accessing any gaming platform. Use parental control software and set clear rules around device use at home.
Quick Navigation
Answer the questions below to assess your gaming habits.
Emergency Help
Contact us for any gaming-related concerns.
Crikeya offers a range of dedicated tools to actively support you in playing responsibly. They are completely free and available to use at any time.
Set a daily, weekly, or monthly maximum deposit limit. Limits take effect immediately once set — reductions apply instantly, but increases require a 24-hour waiting period before they kick in.
Set a session length before you start playing. When the time is up, the platform will notify you and can automatically log you out if needed.
Enable automatic breaks after a set period of play. Breaks can be set anywhere from 15 minutes to 24 hours. You will not be able to log in to your account during a break.
After a set period, an on-screen alert will appear summarising your session — how long you've been playing and how much you've won or lost. It's designed to keep you grounded.
If you feel you need a break, you can suspend your own account for a set period — from 1 week up to 5 years. Once self-exclusion is active, the account cannot be reopened during that period.
At any time, you can view your complete gaming history — wins, losses, total time spent, and total amount wagered — in a detailed report. Awareness is the first step toward staying safe.
We don't just write policies — we practise responsible gaming in everything we do, every day.
All of Crikeya's responsible gaming guidance, tools, and support are fully available in Bengali. Get the help you need without any language barrier.
Self-exclusion and limit settings are completely confidential. Your information is never shared with any third party.
Reducing a limit or setting a self-exclusion takes effect immediately. No delays, no excuses — your decision is final.
Our support team is trained in responsible gaming. They'll listen without judgement and help you take the right steps.
Crikeya's system automatically detects unusual gaming patterns and alerts the member when needed.
Crikeya follows international responsible gaming guidelines and participates in regular independent third-party audits.
The questions our members ask most.
Register on Crikeya and be part of a responsible gaming culture from day one. We're here with you every step of the way.